AI-Powered Call Intelligence

Turn Every Business Call Into Actionable Intelligence

Nodzo automatically transcribes and analyzes business conversations, helping teams understand customers, improve performance, and make better decisions.

Built for modern sales, support and operations teams.

Total Calls
1,482
+12% vs prior
Connected
1,218
Rate: 82.2%
Missed / NA
184
Follow-up required
Talk Time
142h 18m
Across active agents
Avg Duration
4m 12s
Quality benchmark
AI Call Score
88.4/100
+4.1% team quality

Call Volume & Quality Trend

Daily processed calls vs. AI Quality Index

Calls
Quality Score
MonTueWedThuFriSatSun

Incoming vs Outgoing

Call distribution across pipeline

In: 582 (39%)
Out: 900 (61%)
Live Call Sync Active
Secure TLS
Recent: +91 98765 4321004:12

Top Performing Calling Agents

Ranked by AI conversation score & client outcome

AV
Aman Verma
142 calls · 5m 12s
94/100
Top 5%
PP
Priya Patel
128 calls · 4m 30s
92/100
Top 5%
RN
Rohan Nair
119 calls · 3m 48s
89/100
Top 5%
SR
Sneha Reddy
104 calls · 4m 15s
87/100
Top 5%

Built for teams where every conversation matters

Sales Teams
Customer Support
Call Centers
Recruitment
Operations
Field Teams
The Call Visibility Gap

Your Team Makes Hundreds of Calls. How Many Do You Actually Understand?

Traditional call recordings sit isolated in phone storage or dialer archives. Without structured analysis, valuable customer signals remain invisible.

Managers cannot listen to every call

With dozens of calls happening daily across multiple agents, reviewing even 5% of recordings is humanly impossible.

Important customer signals get buried

Critical competitor mentions, feature requests, and early churn risks disappear the moment the call ends.

Coaching depends on random sampling

Feedback is often skewed by whatever single good or bad call a manager happened to overhear.

Follow-ups are missed

Commitments made verbally during phone discussions frequently slip through without being logged into team records.

Team performance is difficult to measure objectively

Call counts and total minutes don't show conversation quality, objection handling, or real customer rapport.

Customer objections aren't systematically captured

Recurring pushbacks on pricing or onboarding are heard individually by reps but never synthesized for leadership.

The Nodzo Shift

Transform Unstructured Audio Into Searchable Intelligence

Nodzo captures authorized business calls, generates bilingual transcripts, scores conversations, and delivers real-time coaching insights across your entire organization.

Interactive Workflow

How Nodzo Works

From employee phone calls to executive dashboard insights in 5 streamlined stages.

STAGE 01 OF 05·
Permission-Guided & Secure

Capture — Android Application & Dialers

Business calls and metadata are securely captured through the Nodzo Android application and authorized dialers without manual recording uploads.

Automated Call Sync

STAGE_01
  • Android dialer synchronization for permitted business calls
  • Capture call timestamp, direction, duration & contact
  • Encrypted transfer over TLS 1.3 to secure cloud storage
  • Zero disruption to regular agent calling workflow
Enterprise Security ModelStep 1 / 5
Platform Capabilities

Engineered for Serious Business Communication

Every tool you need to extract clarity, QA compliance, and coaching value from phone conversations.

Bilingual NLP

AI Call Transcription

Turn business conversations into structured, speaker-labeled transcripts. Multilingual recognition supports Hindi and English conversations seamlessly.

Multi-Model AI

AI Call Analysis

Evaluate calls based on company criteria: call quality index, customer intent, objection detection, agent performance, and follow-up requirements.

Real-Time Metrics

Team Performance Dashboard

Visibility into total calls, connected rates, missed calls, talk time, and agent activity rankings to identify top performers and coaching needs.

Deep Search

Searchable Call History

Find past conversations instantly by agent name, phone number, date range, call status, direction, or specific keywords mentioned in transcripts.

Time Saver

Concise AI Summaries

Automatically generate 3-bullet conversation digests so team leaders can review calls in 15 seconds instead of listening for 10 minutes.

Configurable

Custom Analysis Rubrics

Configure what Nodzo should look for in calls based on your workflows — script adherence, pricing disclosure, or objection handling.

Enterprise RBAC

Agent & Account Controls

Company administrators can provision employee accounts, set roles, and view authorized business call activity with strict tenant isolation.

Outcome-Driven

Actionable Insights

Transform call audio into tangible next steps, flagged customer concerns, and sales opportunities rather than passive audio archives.

Interactive Call Demo

Inspect Any Conversation with Millisecond Precision

Experience how Nodzo splits customer and agent audio, tracks bilingual speech, and generates actionable analysis cards.

CALL #NDZ-8842
Completed
Outgoing Business Call
CRM Synced (Live)
*Illustrative UI with simulated business call data

Rajesh Sharma — Apex Retail Group

Contact: +91 98765 43210 · Enterprise Prospect · New Delhi, India

Agent: Aman Verma
25 Sep 2026, 2:45 PM
Duration: 6m 42s
02:18 / 06:42

Conversation Transcript

Multilingual (En + Hi)
Confidence: 97.4%
Agent (Aman Verma)00:04

Namaste Rajesh ji, Aman from Nodzo here. Following up on your inquiry about capturing and transcribing call recordings for your field sales team.

Customer (Rajesh Sharma)00:15

Haan Aman. Humare lagbhag 40 calling executives hain. But the challenge is, managers can only listen to 2-3 calls a day. Customer objections miss ho jaati hain.

Agent (Aman Verma)00:32

Exactly. With Nodzo's Android application, authorized business calls sync securely, and our AI transcribes English and Hindi seamlessly, flagging key objections and customer sentiment right away.

Customer (Rajesh Sharma)01:05

That sounds promising. What about pricing and integration with our current CRM? Can we test it with a 10-person pilot first?

Agent (Aman Verma)01:28

Bilkul sir. Nodzo's CRM integration is live in the app — it automatically pushes transcripts, scores, and recordings to HubSpot or Zoho. Our team plan is ₹499/agent/month plus ₹1/min analysis, with custom enterprise options. Let's do a live 20-minute demo this Thursday.

Customer (Rajesh Sharma)02:05

Thursday 3 PM works for me. Please send over the calendar invite and overview deck.

AI Call Analysis

Processed
Overall Call Score
86/100
High Quality Call
Customer Intent

Interested in product demonstration & team pilot

Sentiment
Positive
Outcome

Follow-up required

Identified ObjectionAddressed partially

Pricing & CRM integration details

Recommended Next Action

Schedule product demo (Thursday 3:00 PM)

Key Topics Tagged
#Pricing#Features#Integration#Field Sales#Hindi-English
Enterprise Visibility

See What Is Happening Across Thousands of Conversations

Aggregate operational call logs, evaluate team-level trends, and pinpoint high-performing talk tracks across your company.

Enterprise Conversation Analytics

Last 30 Days
All Teams
All Directions
Total Calls6,590
Connected5,480
Missed670
Not Answered440
Avg Duration4m 15s
Total Talk Time612h 40m
In vs Out38% / 62%

Daily Call Volume Trends

Connected calls vs Missed calls distribution

Day 1-5Day 6-10Day 11-15Day 16-20Day 21-25Day 26-30
Connected Calls
Missed / No Answer

Top Agents Performance

Ranked by Score
1
Aman Verma
Enterprise Sales · 482 calls
94/100
89% conn.
2
Priya Patel
Customer Success · 430 calls
92/100
91% conn.
3
Rohan Nair
Support Operations · 395 calls
89/100
86% conn.
4
Sneha Reddy
Inside Calling · 360 calls
88/100
84% conn.
5
Vikram Malhotra
Direct Sales · 340 calls
86/100
82% conn.
Filtering enabled across date range, agent IDs, and direction.
Tailored Solutions

Built for High-Impact Conversation Teams

How specialized teams use Nodzo to streamline workflows and improve outcomes.

Revenue Growth

Sales Teams

Understand prospect objections, review sales pitches, identify promising deals, and track follow-up commitments systematically.

  • Detect pricing & competitor pushbacks
  • Automate deal summary generation
  • Coach junior reps with winning call snippets
Customer Retention

Customer Support

Analyze incoming customer complaints, monitor service quality, identify recurring software issues, and ensure polite resolution.

  • Evaluate agent sentiment and tone
  • Flag dissatisfied customers for manager escalation
  • Track First Call Resolution trends
High Volume QA

Call Centers

Analyze large calling volumes without relying on manual, random sampling. Audit 100% of business calls automatically.

  • Automated compliance and script scoring
  • Real-time volume and peak hour analytics
  • Agent leaderboard and quality benchmarks
Talent Acquisition

Recruitment Teams

Review candidate screening interactions, track compensation negotiations, and maintain consistent hiring criteria across recruiters.

  • Verify candidate qualification discussions
  • Share interview call summaries with hiring managers
  • Improve recruiter screening consistency
Distributed Workforce

Operations & Field Calling

Get full operational visibility into customer-facing phone discussions made by field representatives and branch personnel.

  • Android app sync for on-field agents
  • Track verified client touchpoints
  • Centralize distributed branch call metadata
Booking & Intake

Service Businesses

Ensure client inquiries, service estimates, and consultation calls are captured accurately with zero missed details.

  • Capture client job requirements accurately
  • Prevent misunderstandings over quoted rates
  • Faster handover between dispatch and technicians
Targeted Coaching Engine

Turn Calls Into Coaching Opportunities

Managers cannot sit on hundreds of hours of recordings. Nodzo’s AI evaluates conversation patterns and surfaces concrete, contextual coaching recommendations after every call.

Objective evaluation rubrics tailored to your sales or support playbook
Constructive feedback for agents without manual micromanagement
Highlight winning conversational behaviors across the team
Simulated AI Coaching OutputsModel: Gemini / GPT-4
Product Clarity Feedback

“Agent explained the product clearly.”

Objection Handling Alert

“Pricing objection was not fully addressed.”

Customer Signal

“Customer requested a follow-up.”

Discovery Guidance

“Consider asking more discovery questions before presenting the solution.”

*AI insights are generated as coaching assistance for human supervisors.

Security & Governance

Your Conversations. Protected.

We treat call recordings and business communications with strict technical governance, organization isolation, and transparent data policies.

Secure Authentication & Access

Organization-managed accounts with multi-level role-based access for admins, managers, and calling agents.

Encrypted In Transit

All audio streams, call metadata, and transcripts travel over secure TLS 1.3 network encryption.

Automatic 45-Day Audio Deletion

Audio recording files stored in Nodzo's backend are automatically deleted after 45 days. Transcripts stay until you request deletion.

Business Account Isolation

Strict multi-tenant partitioning ensures company call data is completely isolated from other organizations.

Transparent Third-Party Processing

We disclose our specialized infrastructure partners (Supabase, AssemblyAI, Gemini, OpenAI) clearly in our Privacy Policy.

No Data Sold to Advertisers

Your proprietary business calls and customer transcripts will never be sold, leased, or monetized for advertising.

Transparent Architecture

End-to-End Call Data Processing Flow

Clear visibility into how calls travel from employee devices to transcription engines and your management dashboard.

Step 1

Phone / Business Call

Employee Device

Android application captures permitted business calls and call metadata.

Step 2

Nodzo Cloud Infrastructure

Supabase & Firebase

Secure intake gateway validates permissions, authenticates agent, and routes data.

Step 3

Transcription Processing

AssemblyAI / OpenAI

Audio stream is converted into speaker-separated transcripts with multilingual recognition.

Step 4

AI Analysis Engine

Google Gemini / OpenAI

Transcripts are evaluated for sentiment, intent, objections, QA rubrics, and next steps.

Step 5

Nodzo Manager Dashboard

Web Management Portal

Structured insights, scorecards, and searchable call transcripts accessible to authorized leads.

Automatic 45-Day Audio Recording Deletion

Call recording files stored in Nodzo's backend storage are automatically deleted after 45 days. Transcripts and AI metadata remain until account deletion is requested.

Third-Party AI Processor Transparency

Nodzo partners with specialized transcription and AI providers (such as AssemblyAI, OpenAI, Google Gemini, and Supabase) as described in our Privacy Policy. Customer data is never sold to advertisers.

Vision & Expansion

One Intelligence Layer for Business Conversations

Nodzo starts with high-fidelity phone call intelligence and is expanding across your entire business communication stack.

Phone Calls

Active Now

CRM Integrations

Active Now

AI Voice Support

Coming Soon

WhatsApp Business

Coming Soon

Video Meetings

Coming Soon

Customer Support Desk

Coming Soon
Transparent Pricing

Simple, Predictable Plans for Modern Teams

Predictable agent seat pricing with transparent per-minute AI analysis costs. Scale as your team grows.

Live & Ready

Team Intelligence Plan

For active sales, customer support, and field calling teams

₹499/ agent / month
+ ₹1 / min analysis cost
  • Android Call Capture & Sync App
  • Live CRM Integration (HubSpot, Zoho & Webhooks)
  • Automated AI Transcription (Hindi & English)
  • 0–100 Call Quality Index Scoring
  • Customer Objection & Sentiment Detection
  • Team Performance Analytics Dashboard
  • AI Coaching Suggestions & Action Items
  • Automatic 45-Day Audio Deletion Policy
Get Started

Custom Enterprise

For high-volume call centers and large distributed organizations

Customtailored volume pricing
Dedicated SLA & Custom Limits
  • Unlimited Calling Agents & High Concurrency
  • Custom AI Analysis Rubrics & Configurable Prompts
  • Custom CRM & Internal Database Integrations
  • Dedicated Technical Onboarding Manager
  • Role-Based Permissions & Enterprise Audit Logs
  • Custom Retention Schedules & Webhooks
  • Priority Support & Guaranteed Uptime SLA
Talk to Sales
Request a Demo

See Nodzo in Action

Connect with our team for a personalized walkthrough of the Android call capture, transcription engine, and manager intelligence portal.

Book an Enterprise Demonstration

Explore how Nodzo captures, transcribes, and analyzes calls for your team.

By submitting, you agree to Nodzo's Privacy Policy. Your business data is never sold to advertisers.

Start Understanding Every Conversation

Your Calls Already Contain the Answers. Nodzo Helps You Find Them.

Turn everyday business conversations into searchable insights your team can learn from and act on.